Delete your account & data

Use this page to request permanent deletion of your Question Bank account and associated personal data. You can also submit a request from the app under Profile → Delete account & data.

How it works

  1. Submit the form below with the email address tied to your account.
  2. We verify the request and permanently delete your account within 30 days.
  3. You will receive confirmation at your email once processing is complete.

Data that will be deleted

  • Account profile (name, email, phone, avatar, study preferences)
  • Uploaded study materials and extracted document text
  • Generated and saved practice questions
  • Test attempts, scores, and analytics
  • Subscription and device session records

Data that may be retained

  • Payment records required for tax, fraud prevention, or legal compliance may be kept for up to 7 years where applicable.
  • Anonymized aggregate statistics that cannot identify you.

Submit a deletion request

Signed in on the app? You can also request deletion from your profile for faster processing.

Questions? Contact oreoluwa.creatives@gmail.com.