Support
Need help with Question Bank? Start with the topics below or contact us directly.
Account & sign in
Use the email and password you registered with. If you signed up with Google, continue using that option. Check your inbox for the verification code if your account is not yet activated.
Uploading materials
Question Bank supports PDF and DOCX files. Make sure your file is readable and not password-protected. Free plans include upload limits; upgrade to Pro for higher limits.
Practice tests & scores
Start a test from any material, answer questions, and review your results afterward. Free plans may limit the number of attempts you can start.
Subscriptions & billing
Paid plans are processed through Paystack. Subscription details and cancellation options are shown in the app before checkout.
Account deletion
You can request permanent deletion from the app or through our public deletion page.
Still need help?
Email us at oreoluwa.creatives@gmail.com with your account email and a short description of the issue.